October 19, 2023
The corporate training landscape is rapidly changing thanks to advancements in artificial intelligence (AI). While traditional classroom-based training still has its place, AI-powered solutions are offering more personalized and effective ways to develop talent. As companies race to equip employees with skills to remain competitive, AI copilots are becoming an invaluable asset for learning.
Traditional corporate training has relied heavily on generic, one-size-fits-all content delivery. However, people have diverse knowledge gaps and learn in different ways. AI copilots can dynamically assess an individual's strengths and weaknesses. Based on that analysis, the AI coach can create customized learning paths, resources, and recommendations tailored to the person. Rather than sitting through generalized courses, employees can focus on the skills they specifically need to grow.
AI copilots leverage data for hyper-personalization. For example, digital learning platforms can track employees' performance on various tasks and modules. The AI system can pinpoint knowledge gaps and serve up microlearning content, like short videos or readings, to strengthen those weaknesses. As employees demonstrate proficiency, the AI adjusts the training plan and suggests new skills to master. This level of personalization boosts engagement in learning and ensures time spent training addresses individual needs.
In addition to personalized content, AI chatbots have emerged as interactive learning guides. Chatbots simulate human conversations and leverage natural language processing and machine learning to answer questions in real-time. Employees can turn to their AI assistant for quick assistance on a project or to gain knowledge as needs arise. The conversational nature provides a less formal method for absorbing information. And the chatbot can explain concepts in different ways if the user is confused. As users interact more with the chatbot, it continues to learn and improve responses.
AI tutors also excel at providing timely feedback. Rather than waiting for periodic manager reviews, employees can receive coaching as they complete assignments. For example, intelligent tutoring systems like Mya provide real-time feedback on drafting an email or creating a presentation. Guiding employees in the moment helps reinforce best practices and boost skills faster. And the friendly guidance from an AI coach takes the stigma out of corrections.
As AI copilots advance, they will become immersive, digital companions supporting employees' growth journeys. Here are some predictions for how AI will continue to transform corporate learning:
We can also discuss the benefits and challenges associated with it. This will help us harness the potential and focus on the work to be done in the next year, truly capitalizing on the solutions.
The role of AI in corporate training will expand as the technology improves. Companies that leverage AI copilots will outpace competition by building knowledgeable, adaptive workforces ready for the future. While traditional learning still has relevance, adding personalized, AI-driven experiences will become a key strategy for talent development. As workplaces embrace on-the-job coaching from friendly AI guides, employees can reach new levels of productivity and fulfillment in their careers.
If you or your organization wants to know more about the power of AI for upscaling, check out SkillsAI